Support

One person · usually replies within a day

Granite is made by one person. Email hello@granite.coach and you'll get a reply.

What to send

Bug reports, feature requests, and coaching decisions you disagree with are all welcome. Disagreements about programming are especially welcome — if the coach made a call you wouldn't have made, that is the most useful thing you can tell us.

Include your iPhone model and iOS version if something has broken. It saves a round trip.

Your data

Granite stores everything on your device and nothing on a server, so there is no account to recover and no data for us to look up on your behalf. If you delete the app, your training history goes with it.

This is also why we cannot see your logs. If you are reporting a problem with a programme or a weekly review, describe what happened — we have no way to look.

Injuries and medical questions

Granite is not a medical device, and neither is the person who made it. If you are hurt, see a physiotherapist or a doctor. The app will programme around a flagged injury; it will not tell you whether you have one.

Privacy

The full policy is here. The short version: nothing leaves your phone.